Sage ERP X3 for Multichannel Retailers is a fully integrated extension of the Sage ERP X3 Distribution software edition aimed at meeting the specific needs of mid-sized multichannel retailers and direct marketers, helping them manage customer-centric, end-to-end business processes.

Sage ERP X3 provides multichannel retailers and direct marketers with a cost-effective solution to manage their business globally, while offering first-class functionality in key areas such as marketing and campaign management, merchandising, pricing and promotion, order processing, credit checking and customer rating, e-commerce, warehousing, customer service, finance and business intelligence.

Sage ERP X3 introduces state-of-the-art ergonomics enabling users to access critical information throughout the system in just a click and give customers an accurate answer to any request in real time (multi-warehouse inventory checking, order status, item search and pricing, etc.). A fuzzy-logic order entry screen fasten the search for existing records - and prevents duplicate records - as users are capturing partial information from a customer on the fly, such as a postal code or a misspelled customer name. Also, Sage ERP X3's Business Process Designer enables access to all ERP functions following user-defined work procedures, avoiding long lists of menus and options and shortening the learning curve of the product dramatically.

Sage ERP X3 introduces a powerful new business intelligence engine, powered by leading Business Objects, technology which allows users to analyze customer data and business performance on the fly, by simple drag & drop of aggregated data that are kept up to date with the flow of day-to-day operations. In a few clicks, this intuitive, fully-integrated tool helps users build relevant targets for new campaigns by learning how an item, customer segment, or geography is contributing to sales revenue, volume and margin, understanding which products are customers' favorites and which items they never buy, learning about buying trends, seasonality and inactive customers, etc.

The Multichannel Retail application module builds upon the Sage ERP X3 Distribution Suite to provide the following additional features. Please refer to the Distribution Suite section of this website to check out the core distribution functions for sales, CRM, warehousing, purchasing and finance.